Privacy Policy
Last Updated: January 2025
This Privacy Policy explains how Funrize Casino ("we," "us," or "our"), operating at funrize.vip, collects, uses, stores, and protects information about users ("you") who visit or use our platform. By accessing our site, you agree to the practices described in this document.
1. Information We Collect
1.1 Information You Provide Directly
When you register an account, make a deposit, request a withdrawal, or contact support, we collect the information you submit. This includes your full legal name, date of birth, email address, mailing address, phone number, and payment details such as card numbers or e-wallet identifiers. For account verification purposes, we may also request a copy of a government-issued photo ID and proof of address.
1.2 Information Collected Automatically
When you visit funrize.vip, our systems automatically record technical data about your visit. This includes your IP address, browser type and version, operating system, referring website, pages viewed, and time spent on each page. We also record device identifiers and session data to maintain your login state and detect suspicious activity.
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to operate and improve the site. Essential cookies are required for basic functions like maintaining your session. Analytics cookies help us understand how players navigate the site. Marketing cookies track responses to promotional campaigns. You can manage cookie preferences through your browser settings, though disabling essential cookies may prevent certain features from working.
2. How We Use Your Information
We use the information we collect for the following purposes. To process account registration and verify your identity. To handle deposits, withdrawals, and payment disputes. To operate and maintain your casino account. To send transaction confirmations and account notifications. To provide customer support and respond to your requests. To comply with legal obligations including anti-money laundering regulations and responsible gambling requirements. To detect and prevent fraud, cheating, and abuse of promotional offers. To improve site performance and game selection based on usage patterns.
We do not sell your personal data to third parties. We do not use your data for automated decision-making that produces legal or significant effects without human oversight.
3. Sharing Your Information
We share your information only in the circumstances described below.
Payment processors and banking partners receive payment information necessary to complete your transactions. These providers are bound by their own data protection obligations and do not use your data for any other purpose.
Identity verification services may receive your name, date of birth, and ID document data to complete the KYC process. Regulatory bodies and law enforcement agencies may receive data when required by applicable law. We have no discretion over legally mandated disclosures.
If Funrize Casino is acquired, merged with, or transfers substantially all of its assets, user data may transfer to the acquiring entity. You would be notified before any such transfer takes effect.
4. Data Retention
We retain your account data for as long as your account is active. After account closure, we retain records for a minimum of five years to comply with anti-money laundering and gaming regulatory requirements. Transaction records are kept for seven years. Support communications are retained for two years after the ticket closes.
When retention periods expire, data is securely deleted or anonymized so it can no longer be linked to you.
5. Data Security
Funrize Casino uses 128-bit SSL encryption on all pages to protect data in transit. Payment card data is processed through PCI DSS-compliant payment gateways and is never stored on our servers in unencrypted form. Access to personal data within our organization is restricted to employees with a legitimate business need.
No online system is entirely free of risk. We take reasonable precautions but cannot guarantee absolute security against all possible attacks.
6. Your Rights
Depending on your location, you may have the right to access the personal data we hold about you. You may request a copy of this data in a portable format. You may request corrections to inaccurate information. You may request deletion of data we are not legally required to retain. You may object to certain types of processing or request that processing be restricted.
To exercise any of these rights, contact our support team through the help center at funrize.vip. We will respond within 30 days. Identity verification may be required before we process your request.
7. Children's Privacy
Funrize Casino is strictly for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we discover that a person under 18 has created an account, we will close the account immediately and delete all associated data. If you believe a minor has accessed our platform, contact support immediately.
8. Third-Party Links
Our site may contain links to third-party websites. This Privacy Policy applies only to funrize.vip. We are not responsible for the data practices of sites we link to. Review the privacy policies of any external sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you by email or through a notice on the site. Continued use of the platform after any update constitutes acceptance of the revised policy.
10. Contact
For privacy-related questions, requests, or concerns, contact our support team through the help center at funrize.vip. We will acknowledge your message within 48 hours and resolve most requests within 30 days.