Privacy Policy
Last Updated: January 2025
This Privacy Policy explains how Funrize Casino ("we," "our," or "us"), operating at funrize.vip, collects, uses, discloses, and safeguards personal information from players and visitors. By accessing or using the platform, you agree to the practices described in this document. If you do not agree with these terms, you should not use this site.
1. Information We Collect
We collect information you provide directly and information generated through your use of the platform. This includes identification data provided during registration such as your full name, date of birth, residential address, email address, and phone number. It also includes payment information required to process deposits and withdrawals, including card details and e-wallet identifiers. We do not store full card numbers after authorization is complete.
During normal platform use, we automatically collect device information including IP address, browser type, operating system, and session activity logs. This data is used for fraud prevention, security monitoring, and site performance analysis. Cookies and similar tracking technologies are used to maintain session state and analyze usage patterns. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
Your data is used to operate and improve the platform, process financial transactions, verify your identity in compliance with KYC regulations, and communicate account-related information. We also use data to detect and prevent fraudulent activity, comply with legal obligations, and resolve disputes. Marketing communications are only sent with your explicit consent, and you can withdraw that consent at any time through the unsubscribe link in any email we send.
We do not sell your personal data to third parties. We do not share your information with advertising networks for retargeting purposes without your consent. Data shared with payment processors and identity verification partners is limited to what is strictly required to complete the relevant transaction or check.
3. Data Sharing and Third Parties
We share data with payment service providers to process deposits and withdrawals. Identity verification is handled by a licensed KYC provider under a data processing agreement with us. Our gaming software partners receive anonymized session data for technical performance purposes. All third-party processors are bound by contractual obligations to handle your data in accordance with applicable privacy laws.
We may disclose information to law enforcement or regulatory authorities when required by a valid legal order. Any such disclosure will be limited to what is required by the order. We will notify you of such a request where we are legally permitted to do so.
4. Data Retention
Account data is retained for the duration of the account relationship and for a minimum of five years after account closure, as required by anti-money laundering regulations. Transaction records are kept for seven years. Data collected for marketing purposes is deleted within 12 months of your withdrawal of consent. You may request deletion of non-mandatory data at any time, subject to our compliance obligations.
5. Your Rights
You have the right to access a copy of the personal data we hold about you. You may request correction of inaccurate information or deletion of data where no legal retention obligation applies. You may also request a portable copy of your data in a machine-readable format. Requests are handled within 30 days and can be submitted to our support team via live chat or email.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of any sale of personal information. We do not sell personal information as defined under CCPA.
6. Cookies
We use session cookies to maintain your login state and preference cookies to remember your site settings. Analytics cookies help us understand how visitors use the platform. You can block cookies through your browser settings, though doing so may affect functionality. A full cookies declaration is available on request from our support team.
7. Security
All data transmitted between your browser and our servers is protected using 256-bit SSL encryption. Access to personal data internally is restricted to staff with a documented business need. We conduct regular security assessments and apply patches promptly. Despite these measures, no internet transmission is entirely risk-free and we cannot guarantee absolute security.
8. Minors
This platform is strictly for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover that an account was registered by a minor, that account will be closed immediately and any funds held will be returned to the payment source used. If you believe a minor has registered, contact our support team immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operations. When material changes are made, we will notify registered players via email before the change takes effect. Continued use of the platform after that date constitutes acceptance of the revised policy. The date at the top of this page indicates when the policy was last revised.
10. Contact
For privacy-related queries, data access requests, or complaints, contact our Data Protection team through the live chat function on the platform or by emailing support through your registered account. We aim to respond to all privacy inquiries within 5 business days.